Find answers to common questions about our services, process, and pricing
We offer comprehensive web and app development services including:
We work with clients across various industries including:
We tailor our services to meet the unique needs of each industry.
We work with both! Whether you're launching a startup or running an established business, we have solutions for you. We offer flexible packages and scalable solutions that grow with your business.
We're based in Forestville, Maryland, but we work with clients nationwide and internationally. All our services are available remotely through video calls, screen sharing, and online collaboration tools. Location is never a barrier to working together!
Here's what sets us apart:
Website costs vary based on complexity, features, and specific requirements. Here are our general price ranges:
Book a free consultation for an accurate quote tailored to your needs.
We accept the following payment methods:
All payments are processed securely through Stripe.
No! We typically require:
For larger projects, we can set up milestone-based payments. We're flexible and will work with you to find a payment structure that works.
Absolutely not! We believe in transparent pricing. Your quote includes everything discussed in your project scope. The only additional costs would be:
Any potential extra costs are always discussed and approved before proceeding.
Deposits are non-refundable once work has started. However, if you're not satisfied with our work, we'll continue revising until you're happy with the result. We stand behind our work with a satisfaction guarantee.
For larger projects ($5,000+), we can discuss custom payment plans. Contact us to discuss your specific situation and we'll work with you to find a solution.
Timeline depends on project complexity:
Rush services available for urgent projects. We'll give you an accurate timeline during our consultation.
Our 4-step process ensures quality results:
You're involved at every step with regular updates and feedback opportunities.
Most packages include 2-3 rounds of revisions during the design phase. Additional revisions can be requested for a small fee. We want you to be completely satisfied with the final product!
To get started, we'll need:
Don't worry if you don't have everything - we can help you create missing content.
Yes! All our projects include 30 days of free support after launch for minor tweaks and bug fixes. For ongoing changes, we offer maintenance plans starting at $100/month, or you can request changes on an hourly basis.
No problem! We offer professional copywriting and content creation services. We can also help you source stock images or arrange professional photography. Just let us know what you need help with.
Absolutely! All our websites are fully responsive and optimized for mobile devices, tablets, and desktops. Mobile-friendly design is standard, not an add-on.
Yes! We implement basic SEO best practices on all websites including:
For advanced SEO services and ongoing optimization, we offer separate SEO packages.
We can handle everything for you! We offer:
Alternatively, you can purchase these separately and we'll configure them for you.
Yes! We can build your website with a content management system (CMS) that allows you to make updates easily without coding knowledge. We also provide training on how to use it.
We use modern, industry-standard technologies including:
We choose the best technology stack for your specific needs.
Security is a top priority. All our websites include:
You do! Upon final payment, you own all the custom work we've created for you, including designs, code, and content. We can transfer all files and provide documentation.
Yes! We offer monthly maintenance plans that include:
Plans start at $100/month. All projects also include 30 days of free support after launch.
If you're on a maintenance plan, we'll fix it quickly! Emergency support is included. If you're not on a plan, we offer hourly support rates. We also maintain backups so we can restore your site if needed.
Response times depend on your support level:
We're available Monday-Saturday, 9AM-6PM EST.
Absolutely! We can take over maintenance and support for websites built by others. We can also redesign or rebuild your existing website if needed.
Yes! We provide comprehensive training on how to use your website's backend, make content updates, and manage your site. Training is included with all projects and can be done via video call or recorded tutorials.
Can't find the answer you're looking for? We're here to help!